PRIVACY POLICY

This privacy policy sets out our commitment to protecting the privacy of your personal information that we, JB's N.Z. Pty. Ltd. (incorporated in Australia) NZBN: 9429041573723/GST Number: 115-882-066 (“us”, “we”, “our” or the “Company”), collect in the course of providing you with our goods and services.

The nature of the services we offer requires that we collect your personal information from time to time. In collecting your personal information, we will comply with the privacy laws of New Zealand, including, the Privacy Act 2020 as amended from time to time (“Privacy Act”) and the information privacy principles. This privacy statement further details how we collect, use and store your personal information.

References to “you” means any person, firm, company or body which interacts with us.

Scope of this privacy statement

This privacy statement relates to personal information as that term is defined in the Privacy Act. Personal information generally includes any information about an identifiable living individual or from which a living individual could reasonably be identified, but with exception for information which is a publicly available.

Generally, the type of personal information we seek to collect will include your name, email, address, location and contact information.

Collecting your personal information

We will only seek to collect personal information that is necessary for us to efficiently or effectively carry out the services we offer, or to comply with our statutory obligations. This will generally include use of your personal information for the following purposes:

·                     To deal with your enquiries and requests;

·                     To create and maintain a relationship with you as a customer;

·                     To efficiently provide you with goods and services;

·                     To conduct research and statistical analysis (on an anonymised basis);

·                     To improve the goods and services that we provide to you;

·                     To market our goods and services to you; and

·                     To keep you updated and informed about the goods and services we offer.

You may opt out of receiving marketing communications at any time, and we will comply with all requirements under the Unsolicited Electronic Messages Act 2007.

 

When do we collect and process personal information about you?

Where possible, our preference is to collect your personal information from you directly. This will generally be done through your use of our website (whether during the creation of your account or during the course of a transaction), our services or through direct contact with us. By using or accessing our website and/or any of our services, or by providing any personal information (directly, through our website or otherwise), you will be deemed to have agreed to be bound by this Privacy Policy. 

We may need to collect some personal information from other third parties, especially where you are making an application for credit facility to be extended by us.  Such third parties may include related companies, distributors, payment providers, or credit reporters that the Company may use from time to time, (including Equifax), and the information will be used to assess your creditworthiness.  If you do not provide the information to us or the designated third parties, we may not be able to offer a credit facility.

Where we collect personal information about you from third parties (other than publicly available sources or credit reporters), we will take reasonable steps to notify you of that collection and the matters required by the Privacy Act, unless an exception applies.

 

We may also capture and “cookies” when you use our website. A “cookie” is a small piece of data that a website sends to your browser that may be stored on your system. These “cookies” may collect anonymous information from your computer, and our website may use and combine such passively collected information and allow us to remember important information that will make future visits to the site more useful and promote our goods or services to you by way of targeted advertising.  You may use the various options on your browser to warn you each time a “cookie” is being sent.  You can also turn “cookies” off at any time.  However, in doing so you will restrict the access you might have to many features available on our website.

 

From time to time, we may offer the opportunity to engage with us through third-party social networking websites, plug-ins and applications. Your interaction with us through these platforms may allow us to access information associated with your social media account. We may use this information to confirm your identity and personalise your experience.

 

Other than for a credit application as described above, you are not obliged to provide us with your personal information and to consent to disclosure, however without it, we could be restricted both in what services we can offer to you and the quality of the services we can offer.

 

Using your personal information

 

We will only use your personal information as necessary for us to provide you with the goods/services you require, or to carry out any related services (such as providing a credit facility).

 

Your personal information will generally be disclosed only to those persons who require the information for such purposes. Such persons will generally include our staff, agencies engaged to carry out work on our behalf or third-party advertisers.

 

We will take all reasonable steps to ensure that such agencies and third-party advertisers comply with the Privacy Act, and store your information securely, even where such agencies are based overseas. We will only disclose your personal information to third parties if such disclosure is in accordance with the purpose for which the information was collected, or if that disclosure is necessary to prevent or lessen a serious threat to the public. We will otherwise only disclose your personal information with your consent or if required or authorised by law.

 

It is important that the personal information we hold about you is up to date and accurate. Please keep us informed of any changes to your personal information. You are also legally entitled to access your personal information and to request that your personal information be corrected. Please contact us at if you would like to do so. You will find our contact details below.

 

We reserve the right to transfer your personal information to facilitate a proposed or actual sale or other disposition of our business as a going concern. We will ensure that the transferee (or proposed transferee) will be bound by this privacy statement.

 

Storing your personal information

 

We will safely store your personal information. We will retain it only for so long as it may be required by us, or as otherwise required by law.

 

We may engage the services of a specialised agency to store or destroy your personal information on our behalf. We will take all reasonable steps to ensure that such agencies are contractually bound to comply with the Privacy Act and are based either in New Zealand or in jurisdictions with comparable privacy laws, such as Australia.

 

We are committed to compliance with the Privacy Act (even where agencies are engaged) and are accountable for protecting the information we receive from you.

 

Specifically, we have adopted the following security measures:

 

·                     We control our employees’ access to your personal information;

·                     All your personal information is protected by a password; and

·                     All your personal information is stored by our third-party cloud-based software provider in secure servers.

 

Although we have appropriate safeguards in place and we do everything reasonably within our power to prevent unauthorised use or unauthorised disclosure of the information, due to the inherent nature of the Internet, we cannot ensure or warrant the security of any personal information you provide to us. You do so at your own risk and we will not be liable for any unauthorised use or disclosure of your personal information in that respect. We will however assess any privacy breaches promptly, and inform you of a notifiable privacy breach as soon as practicable should that ever occur.

 

Complaints

 

You are welcome to contact us if you have any complaints or concerns about anything covered in this privacy statement.  We will endeavour to deal with any complaints or concerns as quickly as possible, but in any event, in accordance with the timeframes and procedures set out in the Privacy Act.

 

Alternatively, a complaint can be made directly to the New Zealand Privacy Commissioner.

 

 

Contact

 

If you would like to access your personal information, to request that your personal information be corrected or destroyed, to make a complaint, or if you have any questions or concerns about this privacy statement, please contact the Company’s Privacy Officer by email at privacy@jbswear.nz or by post to 19 Pavilion Drive, Mangere, Auckland, New Zealand.

 

Changes to this privacy statement

 

Please note, we may need to update or amend this privacy statement from time to time to reflect changes in our business or the law. We reserve the right, at our discretion, to update or amend this privacy statement from time to time and we suggest that you check our website regularly for any changes to this privacy statement.

 

JB's N.Z. Pty. Ltd.  

April 2026